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Calendar and bookings
Create appointments, adjust availability, handle reschedules, reminders, and no-shows.
The calendar is where most of the day happens in Aasure. It holds the Diary of appointments, your opening hours, time off and the waitlist. Your booking page reads all of it, so customers only see times you can actually take.
These guides cover the everyday jobs. You can book a walk-in yourself, move an appointment, or block out a holiday. You can also offer a freed-up slot to someone waiting, and set the notice customers must give to cancel.
Each guide below walks through the real app, one step at a time. Press Play to watch it, or step through it with Back and Next. Every guide starts on the Home screen, so you can follow along in your own account.
Choose whether customers can cancel or reschedule, how much notice they must give, and the policy text they see. Quick answer: Open Business, select Policies, stay on the Cancellation & Rescheduling tab, then set the toggles, notice and policy text.
Add a business schedule, set your weekly opening hours, and make it the schedule bookings follow. Quick answer: Open Calendar, select Availability, open Hours, click New schedule, name it, set the weekly hours, then make it active.
Add an appointment yourself, for phone calls, walk-ins or anything booked outside your booking page. Quick answer: Open Calendar, select Diary, click New booking, fill in the details, then click Book appointment.
Stop online bookings for one staff member, or for the whole business, while you are away. Quick answer: Open Calendar, select Availability, open Time off, click Add time off, choose the type, set the timing, then save.
Ask customers for extra information when they book, such as preferences or how they heard about you. Quick answer: Open Business, select Policies, open Questions, click Add question, fill in the details, then click Add.
Move a booking to a new date, time or staff member from the booking itself. Quick answer: Open the booking in the Diary, click its status, choose Reschedule, pick a new date and time, then click Reschedule.
Offer a waiting customer a time that suits them. Aasure emails them a link to book it. Quick answer: Open Calendar, select Waitlist, click the customer’s row, then click Offer beside a time that fits.